What to Do if You Are Locked Out of Your Mailbox

Locked Out of Your Mailbox?

Locked out of your mailbox like a ship sailing without a port, you need a plan to get back in. Don’t panic. There are a few things you can do to regain access to your mailbox.

We’ll discuss how to:

  • Identify the lock
  • Contact your mailbox provider
  • Retrieve a key
  • Reset the lock
  • Contact local authorities

With the right information and a few steps, you’ll be back in your mailbox in no time.

Identify the Lock

You need to identify what kind of lock is keeping you from accessing your mailbox. If you have a key-operated lock, check to see if you have the correct key.

If you have a combination-style lock, check to see if you remember the code. If you’ve lost the code or forgotten the keys, you’ll need to contact the manufacturer or a locksmith to help you gain access to your mailbox.

Avoid using any force to try and open the mailbox, as this could damage the lock and make it even more difficult to open. Consider using a locksmith who specializes in mailbox locks, as they’ll have the necessary tools and knowledge to help you quickly and safely open your mailbox.

Contact Mailbox Provider

If you don’t have the key or remember the code, what should you do next?

Contacting your mailbox provider may be the best option. The provider should be able to reset your mailbox security or provide you with a new access code. Make sure to have the necessary contact information for your mailbox provider ready when you call.

Ask the provider to confirm the security measures they’ve in place and verify that they’re willing to reset the mailbox security or provide a new access code. Be prepared to provide your identification to prove that you’re the owner of the mailbox.

If you’re unable to contact the provider, you may need to contact the post office to set up a new mailbox.

Retrieve a Key

If you’re locked out of your mailbox, and you believe you know where a key is located, retrieve it and try it in the lock. If the key works, great! If not, you might have to:

  • Change locks:
  • Look for a replacement lock at a hardware store.
  • Have a locksmith install a new lock.
  • Hire a locksmith:
  • Research reputable locksmiths in your area.
  • Call one and inquire about fees and services.

No matter which route you take, take precautions and make sure you secure your mailbox to prevent future lockouts. Change the locks if necessary, and keep a spare key in a safe place. Also, consider upgrading to a digital lock system for added security.

Reset the Lock

If you don’t have a key, you can always try to reset the lock. This is a great alternative if you lost your key or don’t have alternate access to your mailbox.

To reset the lock, you’ll need first to locate the correct reset tool. Most modern locks will require a tool that unlocks the lock without damaging it. Once you have the tool, follow the instructions on the packaging to reset the lock. Make sure to reset it to a combination that you can remember.

If you’re still having trouble, contact the manufacturer or a locksmith for further assistance.

Contact Local Authorities

Once you’ve exhausted all other options, you may need to contact local authorities to gain access to your mailbox. This includes reaching out to the local post office, police department, or homeowner’s association. Here are some tips and considerations to help you:


  • Gather all relevant information about your mailbox, including the serial number, make, and model.
  • Report the lost key and any potential mail theft to the local authorities.


  • Be prepared to answer questions about your identity and the mailbox in question.
  • Ask the local authorities for assistance in getting a new key or lock to access your mailbox.

If you have gone through all other options and still can’t access your mailbox, contacting local authorities may be your best bet. It’s important to be prepared and communicate clearly with the local authorities to get the help you need.


If you find yourself locked out of your mailbox, don’t panic.

By identifying the lock, contacting the mailbox provider, retrieving a key, or resetting the lock, you can gain access to your mailbox quickly and easily.

Or you can simply call a residential lock & key service to take care of it all on your behalf. 

In fact, over 70% of American households have a mailbox, so you’re not alone in this experience.

With the right steps, you can be back to accessing your mailbox in no time.